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Senior Administrative Assistant - Mental Health HCC555830

Job Details:

Salary Range: £19,265 - £20,290 per annum 

Work Location: Montgomery House, Winchester (Hybrid Working)

Hours per week: 37

Contract Type: Permanent

Closing Date: 5 July 2022

Interview Date: 11-12 July 2022


The Mental Health (MH) service is looking for a dynamic, flexible and motivated person to support the Mental Health and Substance Misuse Intermediate Care Team (ICT) that will also support the County wide virtual business support team.

MH services help people with mental health conditions and substance misuse issues, as well as their families and carers. The service assesses people's needs and if they are eligible for help from HCC, develop individual support plans. The service supports everyone to be as independent as possible whilst making sure they are safeguarded from harm.

This is a full-time permanent position based in the ICT. The position will be supporting teams of social care practitioners, in an administrative capacity to enable the effective and timely delivery of services to service users, colleagues and other stakeholders (e.g. NHS partners or care and support providers).


These are vital roles for the services. They provide post holders with varied and rewarding tasks through opportunities to make a positive impact on colleagues and vulnerable Hampshire residents. Work activities will be varied and will include:


  • Reception duties - receiving and recording contacts (e.g. by phone) from a variety of people, including service users, their relatives, care agencies/homes, or health professionals and greeting visitors
  • Updating systems’ records
  • Inputting data from forms
  • Preparing letters
  • Scheduling and supporting meetings, including pre- and post-meeting work


We're looking for a skilled, organised and enthusiastic administrator with a ‘flexible and can do’ attitude to work to support busy teams.


What can we offer you?
Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. We can offer great flexible working options for this role. Currently all teams are working within a hybrid model i.e. working in the office some days and from home other days. The ICT office base is at Montgomery House in Winchester.


Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate the 4 core values we hold in your application.


The 4 core values are:

  • Person Centred: Has a person centred and strengths-based approach that empowers service users and carers to live independent lives.
  • Resilience: Successfully manages change and develops and maintains their wellbeing and resilience.
  • Accountable: Takes responsibility for work, actions, and development; and acknowledges individual and shared accountability.
  • Works Together: Builds supportive internal and external working relationships through positive communication and constructive feedback

Additional Information:

Senior Administrative Assistant - Mental Health Job Description and Person Specification

Contact Details for an Informal Discussion:

Victoria Murphy, Administrative Officer - MH via or Ira Vashchuk, Senior Administration Officer via


Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.


We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.



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