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General Assistant - HCC48793

Job Details:

Salary Range: £18,562 - £18,877 pro rata, per annum
Work Location:  Forest Court Nursing Home, Calmore
Hours per week: 20
Contract type: Permanent
Closing date: 15 December 2020

The Role:

Forest Court is a nursing home set in a beautiful woodland location on the edge of the New Forest providing 24 hour nursing care, including care for residents with dementia. The home is rated Good by CQC. For more information about our home please click here


The role of General Assistant includes kitchen, domestic and laundry duties with some caring responsibilities such as assisting residents with their food and drink.

You’ll have empathy and an understanding of the needs of older people as you’ll also interact with our residents and play a key role in providing the caring and homely environment we strive for.

You will be expected to work weekends and bank holidays when required. In return we offer excellent induction training which includes training in Dementia Care, Moving and Handling, Safeguarding, Infection Control and First Aid with ongoing training in-house to ensure care practices are current and up to date. 


We can offer you excellent induction training which includes Dementia Care, Safeguarding, Infection Control and First Aid. Additionally, you will benefit from ongoing training to ensure care practices are current and up to date. 

Excellent benefits include:

Uniform provided
Contributory pension scheme
Background check costs covered by HCC
Sunday enhancement of time and a half
Bank holidays – double time and time off in lieu
24 days holiday rising to 27 days after 5 years of service
Travel support and discounts


Role Responsibilities:

•    Cleaning of residents’ bedrooms, communal areas, toilets, bathrooms, sluices and sundry offices.
•    To cover contract cleaners and other General Assistants in their absence, (i.e., sickness, annual leave etc.).
•    To undertake laundry duties as and when requested – appropriate training will be given.
•    To assist at meal times if required (i.e., serving or assisting residents, clearing/resetting tables, use of dishwasher etc.).
•    May be required to accompany residents, as an escort, to appointments (i.e., hospital, doctors, opticians etc.).
•    Ability to develop and maintain positive working relationships with other professionals, relatives and residents.
•    Enhance and respect quality of life and wellbeing of short stay, day centre clients and sheltered housing tenants.
•    Expectation to maintain a consistently high standard of quality within the unit.
•    To problem solve and deal effectively with daily issues. Take responsibility of reporting any Health and safety issues or repairs. Responsibility for use of protective clothing.
•    Maintain and store equipment appropriately.
•    Good communication skills are needed to remove barriers and build strong relationships with residents.
•    To respect and empathise with older persons who have sensory disabilities - this enhances quality of life and raises self-esteem.
•    Such other duties reasonably falling within the purview of the post which are conductive to and contribute to an effective caring service.
•    To undertake any other responsibilities and duties as appropriate to the nature and salary grade for the post.

Role Requirements:

•    Ability to work flexibly within a rota
•    Ability to undertake a range of tasks as per the job description
•    Have a good understanding of the needs of older people
•    Ability to work under pressure
•    Ability to work with staff in the unit as part of a team
•    Ability to take own initiative and work effectively and efficiently with the minimum of supervision
•    To take all reasonable care to promote a healthy working environment and safe working practices in accordance with the County Council’s Health and Safety Policy
•    Demonstrate a commitment to and understanding of equal opportunities

Working Conditions:

•    Manual handling of people and objects daily up to 10kg
•    Working with vulnerable adults
•    Food handling
•    Working in a hot environment
•    Contact with animals, human blood or bodily fluid and with waste
•    Contact with cleaning materials

Vetting Requirements:

This post is subject to a Criminal Records Check

Contact details for an informal discussion:

Please contact Jennifer Grieveson on 02380 664770


Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.


We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.



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